- find contact info and directions
- search the phone directory
- find my Area of Care (program/service)
- find Urgent Care info
- view career info
- view volunteer info
- provide feedback
- send an e-card
- attend an event
- share my story
- find accessibility services
- find language or translation services
- learn about hospital restructuring
- read Vim & Vigour and learn about health information
- learn about research and education
- get health records
- learn about St. Joseph's health professionals
- view annual reports and financial statements
- make a donation
- visit the intranet (staff only)
- check my webmail (staff only)
Fees for FIPPA Requests
The hospital is permitted to charge certain fees in connection with responding to a Freedom of Information request. Section 57(1) of FIPPA outlines those costs incurred by the hospital that can be charged to the requester as fees, namely:
- the costs of every hour of manual search required to locate a record;
- the costs of preparing the record for disclosure;
- computer and other costs incurred in locating, retrieving, processing and copying a record;
- shipping costs; and
- any other costs incurred in responding to a request for access to a record.
See below for an outline of fees that can be charged in connection with a general records request and the fees that can be charged in connection with a personal information request.
Fees for a General Record Request
- Photocopies and computer printouts: $0.20 per page
- Records provided on CD-ROMs: $10.00 for each CD-ROM
- Manually searching a record: $7.50 for each 15 minutes spent by any person
- Preparing a record for disclosure, including severing a part of the record: $7.50 for each 15 minutes spent by any person
- Developing a computer program or other method of producing a record from a machine readable record: $15.00 for each 15 minutes spent by any person
- Costs, including computer costs, incurred in locating, retrieving, processing and copying the record(s) if those costs are specified in an invoice received by the hospital: Actual costs incurred
Fees for a Personal Information Request
-
Photocopies and computer printouts: $0.20 per page
-
Records provided on CD-ROMs: $10.00 for each CD-ROM
- Developing a computer program or other method of producing a record from a machine readable record: $15.00 for each 15 minutes spent by any person
- Costs, including computer costs, incurred in locating, retrieving, processing and copying the record(s) if those costs are specified in an invoice received by the hospital: Actual costs incurred





