St. Joseph's Hospital: Visitor Hours and Policy

Download a printable brochure of our visitor policy

St. Joseph's Health Care acknowledges the central role that families, support persons and visitors play in the health and well-being of patients. Your participation in care is welcomed and encouraged.

Policies related to the presence of families, support persons and visitors are focused on achieving a balance between the support provided by the presence of family and support persons, the need for communication between the care team and patient's family/support persons and the safety and well being of other patients and staff.

General Policies:

• Persons who are feeling unwell (fever, cough, runny nose, sore throat, skin rash, vomiting or diarrhea within the last 48 hours) are discouraged from visiting.
• Patients who are critically ill, receiving end of life care or parents who have experienced loss related to pregnancy or childbirth may have unlimited visitors during their hospital stay.
• Children are welcome as visitors when a responsible adult accompanies them.

Urgent Care:

• One visitor at a time may accompany the patient in the treatment area.
• Two visitors at a time may accompany a child 16 years and under in the treatment area.
• Visitors will be asked not to accompany patients who are in the Respiratory Isolation treatment area.

Medical/Surgical Care:

Outpatient:

• Day Surgery patients may have two people accompany but only one may be at the bedside at any time. Two visitors at any time may accompany a child under 16.
• Outpatient clinics may have two persons accompany the patient.

Inpatient:

• General visiting hours for those patients who are staying within the hospital are 12 to 2 pm and 4 to 8 pm Monday to Friday, 12 to 8 pm Weekends and Holidays, two visitors at a time; others should wait in the general hospital waiting areas.
• Outside of the regular visiting hours, one support person is welcome to be present with their family member who is a patient.