Accessibility Plans and Reports
Ontario has laws that set standards for accessibility, under the Accessibility for Ontarians with Disabilities Act, 2005 including the Accessibility Standards for Customer Service. Learn more about accessibility and the patient care experience:
Other documents, as required by the Customer Services Regulation, are available upon request in a number of formats.
Accessibility Plans and Status Reports
- (please open using Internet Explorer)
- April 2011 - March 2012
- October 2009 - March 2011
- September 2008 - August 2009