Two awards highlight a dedication to excellence
Every year, St. Joseph’s Health Care London presents the President’s Awards for Leadership to individuals who have made extraordinary efforts to advance the mission, culture and performance of the organization. Here, St. Joseph’s celebrates the exceptional dedication of the 2013 recipients:
The Aspiring Leader Award recognizes an individual who has shown significant skill development, has recently risen to the challenges of a leadership role or activity, and has demonstrated outstanding leadership qualities and contributions to the organization. The 2013 recipient is Colleen Hardy, a nurse in in the Veterans Care Program at Parkwood Hospital.
Respected by colleagues, patients and families alike, Colleen’s broad skill set make a real difference to patient care. An infection safety champion, she has been instrumental in significant gains by her team in various practices. She is also an effective coach for fellow nurses, promoting best practice guidelines and new approaches to care that improve the resident experience and overall well-being.
This dedicated nurse leads by example, say colleagues. Her positive attitude, humour, resilience, flexibility, and respect for the contributions and expertise of team members make her a standout. At the same time, families and residents appreciate Colleen’s calm approach and how she puts them at ease. She takes the time to learn about their interests and ensures their wishes are known and honoured.
The Leadership in Mission Award recognizes a St. Joseph’s leader who has made extraordinary efforts to exemplify and advance St. Joseph’s roles and values as a Catholic, academic and community-oriented health care provider. The 2013 recipient is Dr. Mohan Merchea, Medical Director and surgeon in the Cataract Suite at the Ivey Eye Institute, and member of St. Joseph’s Board of Directors.
Dr. Merchea is known for his compassion, honesty and positive attitude in good times and in challenging times. He was instrumental in leading a team of dedicated ophthalmologists and staff during a time of significant change in health system funding. Cataract surgery was one of the first procedures impacted by the province’s new “quality-based funding” approach. While maintaining a commitment to safety and excellence, Dr. Merchea worked with the cataract team to analyze data and compare surgical practices to find efficiencies. Through this work, instrumentation, supplies and pharmaceuticals used in cataract surgery were standardized, which led to achieving the cost per cataract case target.
Always going above and beyond, Dr. Merchea’s professionalism, passion and respectful, collegial approach contribute to an environment where physicians and staff feel empowered and hopeful as they work together to meet the changes and complexities of our health care system, say colleagues. He models what it takes to continue to grow and improve as health care evolves.