2012-2013 Annual Report

Quality & Performance Report

St. Joseph's is committed to providing quality care for our patients and residents and fostering a healthy work environment for our staff and physicians. We are proud of our reputation as one of the leading health care organizations in Ontario and have demonstrated our high standards in various ways such as our achievement of Accreditation with Exemplary Standing, the highest level of performance and quality awarded by Accreditation Canada and our 2012 Quality Healthcare Workplace Award, Gold level, from the Ontario Hospital Association and HealthForceOntario.

We also continue the quest to be transparent in all we do and regularly report publicly on our performance in various key areas such as: patient safety indicators, patient satisfaction and our quality improvement plan.