St. Joseph's wins prestigious quality workplace award

Nov. 09, 2010

St. Joseph’s Health Care London has become one of the first health care organizations in Ontario to be awarded a prestigious Quality Healthcare Workplace Award (QHWA).

Presented by the Ontario Hospital Association (OHA) and HealthForce Ontario of the Ministry of Health and Long Term Care, the award recognizes outstanding efforts to improve health care workplaces in ways that contribute to the quality of worklife for employees and the quality of care they provide.

This is the inaugural year for the award, which challenges health care organizations to reach one of four levels of excellence – bronze, silver, gold and platinum – for workplace quality. Following a rigorous assessment process, St. Joseph’s achieved the award’s gold level, a significant achievement.

“We are thrilled to win this award at such a high level,” says Karen Stone, chief human resources officer. “Our commitment to creating healthy work environments is considered critical, not only for the quality of life of our staff but for excellence in care.  Our mission and leadership, and our highly skilled workforce working together as teams, are at the heart of what makes St. Joseph's a superb organization.”

Among St. Joseph’s outstanding features recognized by the OHA and HealthForce Ontario are:

  • Excellent efforts to live by its core values and embed them into practices such as recruitment and hiring, orientation, performance development  and evaluation, ethical discernment, policy development, education, recognition programs, and staff special events
  • A strategic plan that has a healthy workplace as one of four priorities
  • Committed efforts to address employee workload
  • Crucial Conversations® training to improve results in the workplace
  • A far reaching approach to creating a healthy workplace, with positive results.

“A healthy workplace is very much rooted in our Catholic history,” says Dr. Gillian Kernaghan, St. Joseph’s president and CEO.  “Caring for the whole person – including our staff - is how we approach our work and honour the history of the Sisters and their dedication to the caregivers.”

Winners of the award were announced this morning - November 9 - in Toronto at the OHA’s HealthAchieve 2010, one of North America’s largest health care conferences and exhibitions.

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For more information, contact:
Dahlia Reich, Communication & Public Affairs,
St. Joseph’s Health Care London
Phone: 519 646-6100 ext. 65294
Email: dahlia.reich@sjhc.london.on.ca

About St. Joseph’s Health Care, London
St. Joseph’s Health Care, London is a major patient care, teaching and research centre with a distinguished legacy of service to London, Southwestern Ontario and the veterans of Canada, dating back more than 130 years. St. Joseph’s five key role areas include acute/ambulatory care, complex care and veterans care, long-term care, rehabilitation and specialized geriatrics and specialized mental health care. Facilities and services including St. Joseph’s Hospital, Parkwood Hospital, Mount Hope Centre for Long Term Care and Regional Mental Health Care London and St. Thomas are part of the St. Joseph’s family. Our research arm, the Lawson Health Research Institute, continues to direct their research to the development of new knowledge that is continually being applied directly to patient care. More than 400,000 patients annually receive care from close to 6,000 physicians and staff at St. Joseph’s. St. Joseph’s is affiliated with the University of Western Ontario.

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