St. Joseph's mental health care offers specialized bed- and community-based services for individuals with a serious mental illness. Interdisciplinary teams provide assessment, treatment and rehabilitation services and strengthen community partnerships to help people regain independence in the place of their choice.
Southwest Centre for Forensic Mental Health Care is a facility for individuals with a mental illness who have come into contact with the law. The Mental Health Care Building at Parkwood Institute is dedicated to those with severe and persistent mental illness in need of longer-stay specialized mental health care.
How are we doing?
Survey results for mental health inpatients (pending):
Our mental health inpatient experience survey has moved to a continuous method, where patients receive a survey handout upon discharge. Piloted in two units in October 2018, the new method was been rolled out in March 2019 (with the exception of the geriatric inpatient units). Due to small sample sizes, results are not yet available.
Survey results from family members and significant visitors (October 2018):
94% responded with “Excellent, Very Good or Good” when asked to rate the overall quality of care and services provided (on a scale of Excellent, Very Good, Good, Fair and Poor).
97% responded “Excellent, Very Good or Good” when asked to rate staff's politeness and courtesy towards them.
97% responded “Excellent, Very Good or Good” when asked to rate the hygiene and cleanliness of the way things are done.