Mount Hope Centre for Long Term Care

Mount Hope resident enjoying arts and crafts activity

Home to nearly 400, Mount Hope Centre for Long Term Care’s residents represent a variety of cultures, beliefs, backgrounds and ages. In its home-like environment, Mount Hope provides comprehensive long term care. Each resident collaboratively creates a personalized program, which can include a variety of activities such as art therapy, gardening and local trips.

How are we doing?

Survey results of Mount Hope residents (September 2018):

81% responded with “Excellent or Good” when asked to rate the overall quality of care and services (on a scale of Excellent, Good, Fair, Poor or Terrible).

97% responded “No” when asked if they were ever forced to do things they didn't want to do.

96% responded “No” when asked if they felt staff ever take advantage of them in any way.

 

Survey results of family members and significant visitors (October 2018):

82% responded with “Excellent, Very Good or Good” when asked to rate the overall quality of care and services provided (on a scale of Excellent, Very Good, Good, Fair or Poor).

96% responded “Excellent, Very Good or Good” when asked to rate staff's politeness and courtesy towards them.

95% responded “Excellent, Very Good or Good” when asked if they feel welcome on the unit.

 

Last updated: Wed, 2019-08-21 10:12