Home to nearly 400, Mount Hope Centre for Long Term Care’s residents represent a variety of cultures, beliefs, backgrounds and ages. In its home-like environment, Mount Hope provides comprehensive long term care. Each resident collaboratively creates a personalized program, which can include a variety of activities such as art therapy, gardening and local trips.
How are we doing?
Survey results of Mount Hope residents (September 2018):
81% responded with “Excellent or Good” when asked to rate the overall quality of care and services (on a scale of Excellent, Good, Fair, Poor or Terrible).
97% responded “No” when asked if they were ever forced to do things they didn't want to do.
96% responded “No” when asked if they felt staff ever take advantage of them in any way.
Survey results of family members and significant visitors (October 2018):
82% responded with “Excellent, Very Good or Good” when asked to rate the overall quality of care and services provided (on a scale of Excellent, Very Good, Good, Fair or Poor).
96% responded “Excellent, Very Good or Good” when asked to rate staff's politeness and courtesy towards them.
95% responded “Excellent, Very Good or Good” when asked if they feel welcome on the unit.