The Veterans Care Program is comprised of four inpatient units and one outpatient clinic. Inpatient units serve Dementia Care (1 units), Physical Supportive (2 units), and Psychosocial Support (1 unit). The outpatient service is the Operational Stress Injury Clinic.
Three of the inpatient units, 2 Perth (Dementia Care), 3 Kent/Essex (Physical Supportive) and 4 Bruce/Elgin (Psychosocial Supportive), are in the Western Counties Wing building. The other inpatient units, 5B South (Dementia Care), is in the Main Building. Western Counties Wing and the Main Building are joined together by the Arthur J. Hobbins Building where the outpatient Operational Stress Injury Clinic is located.
Eligibility for admission and accommodation rates are determined by Veterans Affairs Canada (VAC). The accommodation rate is adjusted annually in October. Once your application is processed by the Community Care Access Centre and subsequently by Veterans Care Admissions, you will receive a letter from the Veterans Care Program notifying you of the status of your application. If you have been accepted for admission you will also receive a letter from VAC with details regarding payment. Some veterans may pay less than the maximum lodging fee, due to specific circumstances established by VAC.