The President's Awards for Leadership
St. Joseph’s congratulates this year’s recipients of the President’s Awards for Leadership – individuals who have made extraordinary efforts to advance the roles and values of St. Joseph’s. Established in 2009, the President’s Awards recognize leaders, both formal and informal, who have made outstanding contributions to the mission, culture and performance of St. Joseph’s.
There are two President’s Awards for Leadership – the Aspiring Leader Award and Leadership in Mission Award.
- Aspiring Leader Award
- Community Partner of Distinction Award
- Kathy Burrill Leadership in Mission Award
- Sandra Letton Quality Award
The Aspiring Leader Award is designed to recognize an individual who has shown significant skill development, has recently risen to the challenges of a leadership role or activity, and has demonstrated outstanding leadership qualities and contributions to the organization. Already a well-respected team player, the recipient demonstrates effective leadership and performance in service delivery and relationship building.
This year’s recipient is Dr. Maya Roth, a psychologist in the Operational Stress Injury (OSI) Clinic at Parkwood Institute.
A widely respected researcher within the field of military and Veteran mental health, Dr. Roth is described by colleagues as a dedicated and process-oriented individual who consistently seeks to improve OSI services. She has been instrumental in expanding OSI Clinic services into the Greater Toronto Area, significantly reducing the travel time for many patients receiving treatment for operational stress injuries, such as posttraumatic stress disorder (PTSD).
Dr. Roth consistently puts research into clinical practice. After numerous clinical research studies demonstrating the effectiveness of prolonged exposure (PE) therapy for PTSD, Dr. Roth not only sought out training in PE, but became a trainer of the psychotherapy herself. She is now able to train and supervise other clinicians interested in practicing this evidence-based treatment.
In all areas of her work, Dr. Roth has the interests of veterans, members of the Canadian Armed Forces and Royal Canadian Mounted Police, and family members at heart. She also makes time to provide clinical consultation to her colleagues and share her expansive knowledge and expertise with them team.
“Dr. Roth’s constant efforts to move our team farther towards excellence are remarkable” – colleagues at St. Joseph’s Operational Stress Injury Clinic
Past Aspiring Leader winners
- 2017 winner: Erin Watson
- 2014 winner: Regina Clara
- 2013 winner: Colleen Hardy
- 2012 winner: Krista Harloff
- 2011 winner: Alison Evans
- 2010 winner: Brent Peltola
The Kathy Burrill Leadership in Mission Award recognizes a St. Joseph’s leader or volunteer who has made an outstanding contribution to the hospital’s mission. Given each year, the award celebrates extraordinary efforts to exemplify and advance St. Joseph’s roles and values as a Catholic, academic and community-oriented health care provider.This leader is an effective change agent and a forward-thinker – the type of leader others want to follow or work with in partnership. At the same time, they lead in keeping with the example of our founders, upholding our rich history and traditions.
Dr. McNair works passionately to advocate for the collaborative, patient-centred care in a safe environment for those who have experienced domestic violence and/or sexual assault - guided by the Catholic mission and values of St. Joseph’s. Nurses often comment that Dr. McNair is always available, day or night, and willing to support whenever needed. She generously shares her expertise, providing education to community agencies and health care professionals across disciplines, and participating in provincial initiatives to ensure this population is served.
With her strong sense of community and dedication to building trusting and meaningful relationships, Dr. McNair has been instrumental in forging a vital and groundbreaking partnership with the London Police Services to support victims of human trafficking.
Dr. McNair’s promotes her mission and service leadership role wherever she goes. During a stay at her cabin, she established a trusting relationship with surrounding community members. A couple from this community shared their experience of a family member who had been assaulted with Dr. McNair’s and asked for her guidance. A colleague of McNair’s describes how “the couple arranged for Susan to come and speak to their community. To her surprise, she was greeted by 55 men and 16 women. There were many examples of sexual abuse and domestic violence issues, which Susan addressed. She spent hours providing direction and answering questions.”
Past Kathy Burrill Leadership in Mission winners
- 2017 winner: Julie Gagliardi
- 2016 winner: Dr. John Denstedt
2012 winner: Deb Miller
2011 winner: Dr. Don Gutoski
2010 winner: Dr. Don Taves
Launched in 2011, the Sandra Letton Quality Award is named in honour of former St. Joseph's Vice President and Chief Nursing Executive Sandra Letton. Sandra dedicated more than 25 years at St. Joseph’s in various roles, always in the pursuit of continuous improvement and excellence in the quality of care provided to our patients and families. The award recognizes St. Joseph’s teams who have made an outstanding contribution toward improvement in quality patient care.
This year’s recipient is the Zero Suicide Initiative Team.
Zero Suicide is a system-wide quality improvement initiative that sets a bold goal of reducing suicides and attempted suicides by wrapping care around the individual so that fewer people fall through gaps in their care journey. In this way, Zero Suicide helps to create safe bridges in transitions of care.
The team outlines processes for determining and assessing suicide risk, risk protocol formulation, and evidence-based follow-up and treatment, which has been successfully implemented within the adult ambulatory and concurrent disorders services at Parkwood Institute Mental Health Care Building, and and in the first five inpatient mental health care programs.
The Zero Suicide Team works tirelessly to engage staff as well as patients and families in this important initiative. Comprehensive training and education has been provided to staff and physicians involved, which has significantly contributed to the team's success.
2016/17 Sandra Letton Quality Award Recipients
In an effort to reduce diabetes-related amputations caused by foot ulcers, the Primary Care Diabetes Support Program (PCDSP) team has developed a standardized screening, assessment and referral tool called the “Harmonized Diabetic Foot Ulcer Risk Stratification and Referral Algorithm.” The tool is fast, simple and reliable. It allows clinicians to quickly look for red flags before foot ulcers develop so that referrals can be made for preventative care, education can be provided to the patient, and close monitoring can be initiated. It is now being used by the PCDSP, located at St. Joseph’s Family Medical and Dental Centre (FMDC), where it has led to 50 per cent more patients being screened and a 10 per cent increase in patients being identified with diabetic foot complications who would have otherwise been missed. The goal is to introduce the tool to family physicians at the FMDC and across the city and provide training on its use.
2015 Sandra Letton Quality Award Recipients
The 2015 award is jointly shared with the Food and Nutrition Services (FNS) Team and Veterans Care Team for enhancing the food and dining experience for veterans at Western Counties Wing (WCW) at Parkwood Institute. In August 2014, veterans and staff brought their concerns including menu selections, food quality, customer service, food preferences, special events, and safety and workflow to Heather Tales, Director of Veterans Care. Albert Ste. Marie, Percy Toff, and Jack Smith spearheaded the effort on behalf of their fellow veterans. Jack, 90, explained how he, Albert and Percy found scientific material to help them support their concerns about the food changes needed.To resolve these concerns, Heather engaged FNS and a Food Council formed with representatives from FNS, Veterans Care, veterans and family members which led to 26 menu enhancements. Further improvements are continually emerging, and a working group is finding solutions to support safety and workflow concerns in the dining area.
Veteran Jack Smith, top row, fourth from left, joins representatives from the Veterans Care and Food and Nutrition Services teams and others involved in the Sandra Letton Quality Award celebration.
Accepting the Sandra Letton Quality Award, from left, Heather Tales, Director of Veterans Care, veteran Jack Smith from the Food Council, and Trina Smith, Director of Food Services.
2014 Sandra Letton Quality Award Recipients
Spinal Cord Injury rehabilitation and research teams
For patients with a spinal cord injury (SCI) pressure ulcers, also known as bedsores, are a serious and lifelong issue. Pressure ulcers happen when skin and tissue is injured because of prolonged pressure. People who have a medical condition that limits their ability to move, or has them in bed or a wheelchair often get pressure ulcers. Through a quality improvement project the SCI rehabilitation team and SCI research team at St. Joseph’s Parkwood Hospital worked to prevent pressure ulcers through improved assessments of patients and patient education.
Stroke rehabilitation and research teams
Through a quality improvement project the Stroke rehabilitation and research teams at St. Joseph’s Parkwood Hospital set a goal to become a world leader in rehabilitation for patients who have suffered a stroke. Their project focused on improving care through best practice in areas such as the assessment and management of depression, blood pressure monitoring, and oral hygiene.
Over a two year period the Breast Care Program team reduced the wait time for breast cancer patients at St. Joseph's Hospital from abnormal screen to surgery from 16 weeks to eight weeks. They achieved this quality improvement goal through various strategies including investing in equipment, expanding hours of the program and streamlining the patient booking process.
5BS Alternatives to Restraints team
The 5BS veterans care team at St. Joseph's Parkwood Hospital set out to dramatically decrease physical restraints use for patients with dementia. Strategies implemented to achieve this goal included increased communication with patients and families, increased opportunities for staff and patient interaction and enhanced safety protocols.