South West Frail Senior Strategy


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The South West Frail Senior Strategy’s purpose is to improve outcomes and experiences of the health care system for older adults with frailty and their caregivers. Together with health care and community partners, older adults and family caregivers, the Strategy will work to create locally integrated systems of care that shift the way services are offered for this underserved population.

Backbone support for the South West Frail Senior Strategy is provided by St. Joseph’s Health Care London.

image of virtual care report cover

Wondering how to optimize virtual care with older adults and their caregivers? 

Learn how with this guidance document for health care and community support service providers: 

Providing Virtual Care to Older Adults and Caregivers across the South West

Strategic Priorities 2019-2022

Learn more about the South West Frail Senior Strategy’s approach and direction for the future:

South West Frail Seniors Strategy cover page











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Personal information is collected under the authority of the Public Hospitals Act R.S.O. 1990, CHAPTER P.40 for the purpose of contacting the sender in response to an inquiry. If you have questions about the collection of this information, please contact a Privacy and Freedom of Information Consultant, Mount Hope Centre for Long Term Care, 21 Grosvenor Street, Room WB31, London Ontario, N6A 1Y6. Phone: 519-646-6100 ext. 61418.

Update: Stakeholder Engagement

Building on discovery research completed by the Geriatric Health Systems Research Group at the University of Waterloo, the South West Frail Senior Strategy team undertook a comprehensive stakeholder engagement plan in multiple communities across Grey-Bruce, Huron-Perth, London-Middlesex, Oxford and Elgin from July 2018 – May 2019. Engagement took the form of feedback fairs, an online survey, webinars, drop-in style current state validation events, meetings with key stakeholders and future state planning events.

The purpose of stakeholder engagement during this phase was to:

  • develop a shared understanding of current state
  • co-design a vision for the future
  • co-design possible solutions through the identification and prioritization of improvement opportunities

The Strategy was grateful to welcome participants from a variety of caring professions ranging from geriatric specialists to primary care and community support services. Older adults and caregivers represented 28% of the 537 participant voices heard during the discovery research in this phase (exceeding the minimum 20% targeted participation level).

breakdown of frail senior engagement participants

The information gathered, co-created and validated through the discovery phase has been synthesized and translated into the South West Frail Senior Strategy’s Strategic Priorities 2019-2022 (see above) which will guide work moving forward.

If you are interested in actively participating in the Strategy’s work, please reach out to Jody Glover at @email or by phone at 519 646-6100 ext. 46333 to express your interest.


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519 646-6100 ext. 45269