Contact Patient Relations: Share your complaints or compliments
If you are a patient or caregiver who has compliments, suggestions, questions or concerns about your experience at St. Joseph's, consider contacting our Patient Relations team using the form below.
We are here to support you through your experience and assist you with questions or concerns. You can speak with us privately, in person, over the phone or by mail/fax/email. Whether you have a complaint, suggestion, safety concern or a compliment, we'd like to hear from you.
What to do if you have a concern
To start, you may wish to speak with your care providers directly or take the matter up with your attending physician or the unit leader. If you don't feel satisfied after this, please feel free to contact the Patient Relations office for help.
Patient Relations will respond to your concerns and offer you assistance and support. We work collaboratively with you, your health care team and hospital leadership to ensure we earn your complete confidence in the care provided at St. Joseph's. Our goal is for you - our patients - to be at the centre of everything we do, which means delivering safe, quality care.
Phone: 519 646-6100, ext. 61234
Email: @email or complete the feedback form below.