Preparing for your appointment - Bone Mineral Density

Your appointment is for Bone Mineral Density (BMD) Exam

Please arrive at St. Joseph’s medical imaging registration desk 15 minutes before your scheduled appointment time.

Arrival time:

Please arrive at St. Joseph’s medical imaging registration desk 15 minutes before your scheduled appointment time.

Appointment Location:

St. Joseph’s Hospital
268 Grosvenor Street, London, ON   N6A 4V2
Medical Imaging - B5
Zone B, Level 5, Room B5-204

What you must do before your appointment:

Please wear pants with no zippers or metal buttons to your appointment, if possible.

Please contact your doctor about:

Any questions you may have about the reason for this appointment.

If your referring doctor has retired or if you do not have a family doctor:

If the doctor who referred you for this appointment has retired or if you do not have a family doctor, please call us at the phone number below as soon as possible, as we may not be able to proceed with your appointment.

If you need an interpreter, mechanical lift, or to reschedule or cancel your appointment:

Please phone St. Joseph’s BMD scheduling office as soon as you can. Leave a message with your name, phone number, health card number and reason for your call. We will call you back as soon as possible.

Phone number:   519 646-6100 ext. 64137

Other important information for your appointment:

Parking
Please arrive early so you have extra time to find parking. Click on this link for information about parking at St. Joseph's Health Care London.

Entrances to St. Joseph's Hospital

  • For all appointments please check the location on the first page of this document and determine which Entrance to Use
  • Weekend or evening appointments
  • Your appointment(s) may be scheduled on weekdays, weekends and evenings.
  • If your appointment is in the evening or on the weekend, please use Entrance 2 on Grosvenor Street. This is the only door that will be open. · If there is a line for Urgent Care, do not wait in line. Walk past the line and go straight to your appointment. · If your appointment is in the evening, press the buzzer next to Entrance 2. Security will open the door for you.
  • Portering services are not available on weekends or after 5:00 pm on weekdays. If you need help getting to your appointment, please bring someone with you who can assist you, or call the scheduling office to change your appointment time.

Directions to clinics and services
For step-by-step directions to clinics and services at St. Joseph’s Hospital, please visit: St. Joseph's Hospital: Directions to All Program and Services.

If you have diabetes and use a diabetes sensor or pump

  • Before your medical imaging exam, it is recommended to take off any diabetes device, like a sensor, transmitter, receiver, or insulin pump.  For some types of imaging, you must remove your sensor device (like Libre, Dexcom or Veo) for your safety and staff safety.  After the exam, you can put on a new sensor.  
  • If you have questions or want to change your appointment to match when you are planning to change your sensor, please call the scheduling office at phone number listed above.

Accompanying care partners

  • Please do not bring small children with you unless another adult comes too. The adult must be able to watch your children while you are at your appointment.
  • If you cannot give consent for care or provide a detailed medical history, your substitute decision maker (SDM) must come with you or be available by phone at the time of your appointment.

Fragrance and scent-free environment 

  • Some people can have allergies or trouble breathing from smells and scents. On the day of your appointment, please do not wear things like perfume, cologne, aftershave, scented sprays, lotions, or powders. For more information see Latex and Fragrance.

Smoke-free environment
Smoking is not allowed for patients, staff, families, or visitors. You cannot smoke inside the building, on the hospital grounds, or in parking garages. If you want to smoke, please do it off the hospital property. To see where the property lines are, look at the site maps: Smoke free.

Clothing and personal items

  • Please try to wear clothes that do not have metal on or in them. For some imaging appointments you will be asked to change into a hospital gown or pants if your clothes material or pattern will interfere with the picture or your safety.  
  • Leave jewelry and valuable things that you can take off at home.

E-mail communications:  
To add or change your e-mail address, to get appointment notices by e-mail, please call scheduling office at phone number listed above. 

For more information about your visit to St. Joseph’s, please visit: Patients & Visitors.