Peer Support Program

Peer support connects people through the power of shared lived experience. It is provided by someone who has lived through a mental health or substance use challenge and who is further along in their own journey, offering support to someone facing similar experiences.  

Peer supporters do not diagnose, prescribe treatment or claim to have all the answers. Instead, they offer connection, hope, understanding and practical coping strategies based on their own experiences. Through practical guidance, peer support complements clinical care by helping people feel heard, understood and empowered in their recovery.  

Research has shown that peer support positively influences mental health and wellbeing by reducing isolation, building connections, confidence and fostering hope. It’s an important part of recovery-oriented care and supports the belief that recovery is possible for all.

Peer support for patients

A range of peer support services are available to individuals who are currently receiving inpatient or outpatient mental health services through St. Joseph’s:

One-to-one peer support: Individual support through listening, sharing lived experience, problem solving, role modeling, connecting people with peer-led resources and supporting transition back to the community upon discharge.

Group peer support: Facilitated peer support groups that encourage shared learning, mutual support and connection with others.

Peer support for families and caregivers

Families and caregivers who have loved ones receiving inpatient or outpatient mental health care services at St. Joseph’s can also benefit from connecting with someone who has also supported a loved one through a mental health or substance use challenge.

Grounded in empathy, family supporters draw on their own lived experience to provide understanding, encouragement and practical coping strategies for the complex emotions and realities that caregivers often face. They do not provide clinical advice or counselling. Instead, they offer connection, compassionate support, hope and understanding. By meeting people where they are, they draw on their own experiences to foster meaningful support and reduce isolation.

To access peer support, email @email or call 519 646-6100 ext. 47440. 

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