Urgent Care Centre

Directions and Contact

Urgent Care Centre hours 

Monday - Friday: 8:00 am to 6:00 pm

Saturday, Sunday and holidays: 8:00 am to 4:00 pm

If medical attention is required outside of the above hours, please go to the Emergency Department at University Hospital or Victoria Hospital. 

The Urgent Care Centre is open 365 days a year and has on-site access to diagnostic imaging and laboratory services. Our Urgent Care team members are a highly-qualified group of professionals, including emergency physicians, registered nurses, registered practical nurses and clinical reception assistants. Together we provide a coordinated team approach that meets individual and family needs.

The Urgent Care Centre offers one-stop care for individuals of all ages who have a non-life-threatening illness or injury, including:

  • Ear aches
  • Eye problems
  • Sprains and strains
  • Broken bones
  • Cuts that may need stitches
  • Minor burns
  • Fever
  • Nose and throat complaints
  • Minor abdominal pain (nausea, vomiting, flu-like symptoms
  • Any illness that cannot wait for your family physician and is unlikely to require a hospital admission.

Services NOT offered at the Urgent Care Centre are: 

  • Admission to hospital outside of St. Joseph’s specialty services.
  • Care for patients requiring obstetrical, general surgery, cardiology, neurology and mental health care services. (see below)
  • Continuing care for chronic conditions.
  • Assessment of long term care residents.
  • Prescription refills, including those for narcotics, are not routinely filled.

Be sure to go to the Emergency Department - NOT the Urgent Care Centre - if you are experiencing:

  •  Chest pain (heart attack, angina)
  •  Stroke or mini stroke
  •  Moderate to severe respiratory distress (shortness of breath, COPD or asthma attack)
  •  Severe abdomen/stomach pain (appendicitis, irritable bowel flare up, abdominal pain with fever)
  •  Any mental health issue 
  •  Any obstetrical (pregnancy) complaints
  •  Any condition requiring blood transfusion
  •  Any medical or surgical emergency likely requiring admission to hospital

If you are experiencing a mental health crisis, the following are options for care:

  • Call 911 or contact Reach Out Crisis Response Line - Call 519 433-2023 or 1-866-963-2023 (Crisis response line and web chat available 24 hours a day, 7 days a week, free and confidential) 
  • Go to CMHA's Mental Health and Addictions Crisis Centre located at 648 Huron Street in London ON, 519-434-9191 (Open 24 hours a day, 7 days a week)
  • Go to your nearest emergency department
  • Contact your doctor

For more information:

Urgent care staff

Last updated: Wed, 2017-09-20 15:35