Through our engagement process, St. Joseph’s was consistently described as a leader in providing care to everyone we serve, without distinction. Across every program and service, people shared positive experiences about our team and our approach to wholistic care.

Objectives

  • Incorporate knowledge from our diverse communities and Indigenous ways of knowing to respond to the holistic needs of our community and improve care for the most vulnerable.
  • Accelerate and elevate clinical care and health system impact through research.
  • Leverage data analytics and artificial intelligence to support the redesign of care.
  • Predict, optimize and enhance our services and models of care.

By 2030

  • We will deliver measurably improved outcomes for vulnerable, equity-deserving and indigenous populations.
  • We will have developed new models of care that improve access and will continuously improve on meeting the needs of our communities.
  • Our patients, residents and caregivers will have improved timely access to the benefits and outcomes of research and innovation.
  • Patient, resident and caregiver satisfaction scores will align to the top quartile provincially.
  • We will have a trusted, scalable data and AI ecosystem – anchored in strong governance, ethical standards and innovation processes – to identify, evaluate and adopt high-impact analytics and AI solutions. 

Year One Highlights

  • Became home to Canada’s first primary care clinic for survivors of domestic violence, sexual assault and other forms of trauma through the Trauma and Violence Specialized Primary Care Program.
  • Launched Let’s Get Cookin’, a hands-on program to help mental health inpatients learn practical cooking skills to support their recovery journey.
  • Expanded the Appointment Assistant role to Parkwood Institute Main Building to help patients navigate their care with greater ease, confidence and less anxiety.
  • Launched the first-of-its-kind in North America Canadian Fermented Foods Initiative to share research, recipes and other resources about the health benefits of fermented food.
  • Increased weekend biopsy capacity for mammography to improve timely access to care.
  • Implemented a more comprehensive, standardized, person-centred planning tool to guide individual care at Mount Hope Centre for Long Term Care.
  • Launched Lawson Research Institute (Lawson’s) 2025-2030 Strategic Plan to drive research and innovation.
  • Reached the final phase of go-lives for OneChart, a comprehensive electronic health record system designed to provide seamless access to patient information.

Next: A Vibrant Workforce