Parkwood Institute

Please be aware that visitor access to our sites is changed while COVID-19 protocols are in effect. 

All visitors are screened prior to entry. Please follow screening entry directions and review St. Joseph’s COVID-19 information.


Remember to ask for the doctor's name, department name and room number when you are coming to an appointment. If you are visiting a patient, ask for their nursing unit. 

Address and contact details

Parkwood Institute
Main Building and Mental Health Care Building
550 Wellington Road South
London, Ontario, N6C 0A7

Phone: 519 646-6100

Mailing Address:

Parkwood Institute 
St. Joseph's Health Care London
PO BOX 5777, STN B
London, ON  N6A 4V2

Building site maps

Download the site map for Parkwood Institute (both campuses)

Download the site map for Parkwood Institute Mental Health Care building

Download the site map for Parkwood Institute Main Building

Directions to programs and services

Find turn-by-turn directions for Parkwood Institute Main Building

Find turn-by-turn directions for Parkwood Institute Mental Health Care Building


Download a map of parking spaces (including accessible spaces) at Parkwood Institute (PDF). There are 1377 parking spaces at Parkwood Institute.

Parking office

The parking office is located in on level 1 of the Parkwood Institute parking garage, near the main entrance, and can be reached at 519 646-6100 ext. 42320.

Hours: 9 am to 4:30 pm, Monday to Friday. Outside those hours, calls are directed to a 24-hour SP+ call centre. The call centre can also be reached by intercom available on the parking pay machine in front of the office.

Parking rates

Daily rate: $6

Monthly rate: $56.60

Monthly passes can be purchased from the parking office, located on the main floor of the parking garage. Parking office hours are Monday to Friday from 8 am to 12 pm.

Parking Lot 1
  • Located directly in front of the main entrance of Main Building
  • $6 flat rate when you enter the parking lot 
  • $1 and $2 coins and credit card accepted (press the start button then insert payment)
Parking Lot 3
  • Located near Western Counties Wing (south/west side) 
  • $6 flat rate when you enter the parking lot 
  • $1 and $2 coins and credit card  accepted (press the start button then insert payment)
  • Open 7:15 am to 10 pm, 7 days a week
Parking Lot 4
  • Located beside the Mental Health Care Building (west side) 
  • $6 flat rate when you enter the parking lot
  • $1 and $2 coins and credit card accepted (press the start button then insert payment)
Roadside meter parking

Located along the roadways, purchase ticket from Pay and Display machines, and display ticket on dashboard. $6.00 flat rate per day. (Please note that these tickets do not allow you to park in a parking lot.)


Motorcyles must park on the motorcycle pad located east of Lot 5. They must purchase a ticket from the Pay and Display machines and display on the vehicle.

Drop-offs (10 minutes)

Temporary 10 minute parking drop off/pick up areas are located at the entrances to Main Building, Arthur J. Hobbins Building and Western Counties Wing. For the Mental Health Care Building patients can be picked up and dropped off in the pullover area in the traffic circle at the front of the building.

Courteous parking

Please be aware that Standard Parking (SP+), our parking management company, enforces parking regulations across all of St. Joseph’s sites to ensure patients, visitors, staff and physicians have adequate parking. All users of our parking facilities are asked to pay attention to parking regulations and how you park your vehicle. Vehicles taking up more than one spot will be ticketed by SP+.

As well, those who park for more than 10 minutes in patient drop-off designated areas, in handicapped parking without a permit, at loading docks, and other restricted areas will also find their vehicles being ticketed.

Fines range from $30 to $60 depending on the type of infraction.

Thank you for respecting our parking regulations. If you have any parking questions please contact SP+ at @email.

Public transit to Parkwood Institute

Contact the London Transit Commission at 519 451-1347 for rates, times and route information. The Richmond 6 London Transit bus route serves Parkwood Institute, and drops riders off at the entrance for the Main Building and the Mental Health Care Building.

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Personal information is collected under the authority of the Public Hospitals Act R.S.O. 1990, CHAPTER P.40 for the purpose of contacting the sender in response to an inquiry. If you have questions about the collection of this information, please contact a Privacy and Freedom of Information Consultant, Mount Hope Centre for Long Term Care, 21 Grosvenor Street, Room WB31, London Ontario, N6A 1Y6. Phone: 519-646-6100 ext. 64545.