St. Joseph's Hospital
Remember to ask for the doctor's name, department name and room number when you are coming to an appointment. If you are visiting a patient, ask for their nursing unit.
Address and contact details
St. Joseph's Hospital
268 Grosvenor Street
London, Ontario, N6A 4V2
Phone: 519 646-6100
Mailing address for all St. Joseph's Health Care London locations:
St. Joseph's Health Care London
PO BOX 5777, STN B
London, ON N6A 4V2
Parking at St. Joseph's Hospital
Please note: Parking rates changed as of April 1, 2021.
For those planning to park at or near St. Joseph’s Hospital, please ensure you leave extra time to do so. Due to the high number of people coming for care at St. Joseph’s Hospital, our two parking garages located on Grosvenor Street and on Cheapside Street are often at capacity Monday to Thursday between 9:30 a.m. and 2 p.m. ‘Lot full’ signs are posted when the parking garage(s) are full. Metered parking is available on the streets around the hospital.
As parking availability isn’t guaranteed at or nearby the hospital, St. Joseph’s encourages patients and family caregivers to consider making alternate travel arrangements when coming to the hospital, such as using public transit, taxi or being dropped off and picked up. Drop off areas are available at Entrance 1 and 2 on Grosvenor Street and Entrance 4 on Cheapside Street.
St. Joseph’s recognizes the frustration the lack of parking availability may cause and apologizes for any inconvenience. Thank you for your patience and understanding while we seek solutions to this issue.
Grosvenor parking garage
Daily rate: Minimum rate of $4 for the first hour and then $2 increments every half hour to a maximum of $8 after 2 hours.
Monthly rate: $56.60
There are 989 parking spaces in the Grosvenor Street parking garage.
View a printable map of parking spaces at St. Joseph's Hospital, Grosvenor Street Parking Garage (including accessible spaces)
The parking garage entrance is located on Grosvenor Street, across the street from Grosvenor Entrance 1. The garage is connected to Mount Hope Centre for Long Term Care through the underground tunnel (take elevators at northwest corner of the garage, see below).
Tunnel access at St. Joseph's Hospital
When visiting St. Joseph's Hospital and parking in the parking garage on Grosvenor Street the safest and most accessible route is through the tunnel.
You can access the tunnel from the west end of the parking garage (closest to Richmond Street) by taking the elevators or stairs to level "B".
When returning to your vehicle from Zone A you will need to push "T" (for tunnel) in the elevator.
Parking pay stations
Parking pay stations are located on the ground floor of both elevator lobbies located at the north-west and north-centre area of garage. There is also a pay station within the hospital, in the lobby of Grosvenor Entrance 1, Zone A (main entrance off Grosvenor).
To purchase a monthly pass visit the Parking Garage office on the Wellington Street side of the Grosvenor Street Parking Garage, ground floor.
For further information, please call the parking office at 519 646-6100 ext. 65113.
Parking office hours are 8 am to 4 pm, Monday to Friday. Outside those hours, calls are directed to a 24-hour SP+ call centre. The call centre can also be reached by intercom available on the parking pay machines in the garage's elevator lobby.
Accessible parking spaces
Accessible parking is available on each floor of the Grosvenor Street parking garage at the west end of the garage (closest to the Richmond and Grosvenor Street corner.) These parking spots are located close to the elevator that will take you to the wheelchair-accessible ramp on street level (level 1) or the underground tunnel that connects to both Mount Hope Centre for Long Term Care and St. Joseph’s Hospital.
Limited spots for accessible parking is also available on Wellington Street and on Grosvenor Street across from the Urgent Care Centre entrance (Entrance 2).
Cheapside parking garage
There are 132 parking spaces in the Cheapside Street parking garage.
View a printable map to parking spaces at St. Joseph's Hospital, Cheapside Street Parking Garage (including accessible spaces).
This is the closest lot for outpatients with appointments in Zones C and D of the hospital (Diagnostic Imaging, Roth McFarlane Hand and Upper Limb Clinic, Hand Therapy, Breast Care Centre, Rheumatology Centre, Physiotherapy Therapy, Occupational Therapy, WSIB Specialty Clinic, Shuttleworth Auditorium).
The entrance to the lot is on Cheapside Street just east of Richmond. It is open from 6:30 am to 9 pm, Monday to Friday, and 7:30 am to 4 pm on Saturday and Sunday. The elevator in the garage connects directly with the Diagnostic Imaging Centre (Level 0) and the G. A. Huot Surgical Centre (Level 1). For appointments in Zone D, exit the parking garage elevator on Level 0 and walk across the lobby to the west side.
The parking pay station is located by the main elevators next to the gift shop in the Zone C lobby.
There are many city parking meters located within walking distance to St. Joseph's Hospital.
Rates are posted on the meters.
Some of the residential streets that are within walking distance to the health centre offer one or two hour parking. Overnight parking is not permitted.
Please be courteous and do not block driveways.
Courteous parking to ensure maximum lot capacity
Please be aware that Standard Parking (SP+), our parking management company, enforces parking regulations across all of St. Joseph’s sites to ensure patients, visitors, staff and physicians have adequate parking. All users of our parking facilities are asked to pay attention to parking regulations and how you park your vehicle. Vehicles taking up more than one spot will be ticketed by SP+.
As well, those who park for more than 10 minutes in patient drop-off designated areas, in handicapped parking without a permit, at loading docks, and other restricted areas will also find their vehicles being ticketed.
Fines range from $30 to $60 depending on the type of infraction.
Thank you for respecting our parking regulations. If you have any parking questions please contact SP+ at @email.
Public transit to St. Joseph's Hospital
St. Joseph's Hospital is conveniently located in a central location, with easy access to public transportation. Bus stops are located along Richmond Street and close to the Cheapside Street entrances. Contact the London Transit Commission at 519 451-1347 for rates and times.
The following London Transit bus routes will drop you off near entrances to St. Joseph's, see the London Transit trip planner and route schedules for more information:
- 6 Richmond
- 13 Wellington
- 1 Kipps Lane
- 21 Huron Heights
St. Joseph's is also just a few blocks north of Oxford Street, providing easy access from the Oxford St. bus routes.