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Contact Patient Relations: Share your complaints or compliments
… Contact Patient Relations: Share your complaints or compliments Contact Patient Relations: Share your complaints or compliments If you are a …
Feedback
… If you need to discuss confidential matters, please Patient Relations at 519 646-6100 ext. 61234. You must have … is transmitted over the internet and viewed by staff of the Patient Relations department, as well as other St. Joseph's …
Protecting our most precious gift – our ability to see
… loss if left untreated. Over the last decade, the number of patients needing retina care at St. Joseph’s Ivey Eye … and a new waiting area will provide a comfortable place for patients and caregivers to sit and relax. For people living … macular degeneration (AMD). More than 80 per cent of patients with AMD have a ‘dry’ form of the disease, which …
Diabetic supplies or groceries – sometimes the choice is difficult
… care team at St. Joseph’s Health Care London speaks out for patients on the financial toll of the disease and highlights a new service that is helping patients find the support they need. The gap between what … nurses and dietitians are spending much time helping patients navigate various avenues to secure financial …
Assessing the pandemic's impact on Canadian Veterans and their spouses
… well into the future, mandating a thorough assessment of patient satisfaction and treatment outcomes.” The team hopes … well into the future, mandating a thorough assessment of patient satisfaction and treatment outcomes.” The team hopes … well into the future, mandating a thorough assessment of patient satisfaction and treatment outcomes.” The team hopes …
Rediscovering life’s pleasures
… Institute, knows well the impact it can have on her patients’ quality of life. “If friends want to meet for … or family members gather for a holiday meal, dysphagia patients may feel left out,” says Penny. “It doesn’t help … with dysphagia, it’s all they think about.” To support her patients, Penny came up with an idea that brings individuals …
Lending a hand across the globe
… care ramped up leaving some clinical areas with lower patient cases as hospitals were directed to focus on safety … Hand and Upper Limb Centre (HULC) continued to see patients with urgent and emergent needs, and the HULC hand … and consultation were arranged to ensure continued patient recovery while minimizing in-hospital visits. …
The Power of Passion: Discovering Joy Through Recreation Therapy
… and quality of life. Therapeutic recreation staff work with patients, residents, families, and other health care … she is passionate about recreation therapy and how it helps patients and residents thrive. What is the role of a therapeutic recreation specialist? A patient once told me that recreation therapy puts the ‘fun’ …
Your donation means better sight for thousands of people
… further problems. Over the last decade, the number of patients needing retina care at the Ivey Eye Institute … three additional retina exam rooms and a new dedicated patient waiting area. Check out a behind-the-scenes tour of … further problems. Over the last decade, the number of patients needing retina care at the Ivey Eye Institute …
Behind the mask I am busy but grateful
… more cards, letters and parcels coming in for residents and patients. It’s nice to have a part in making sure these … more cards, letters and parcels coming in for residents and patients. It’s nice to have a part in making sure these … more cards, letters and parcels coming in for residents and patients. It’s nice to have a part in making sure these …
Our People: Meet Elizabeth Hardy, clinical social worker, Transitional and Lifelong Care program
… contribution to respect, excellence and compassion. Role: “Relationships are key,” says clinical social worker … As a clinical social worker, Elizabeth meets directly with patients for clinical assessments and psychological support. She also connects with patients and their families to help secure appropriate …
London researchers discover novel method to diagnose long COVID
… at Lawson Health Research Institute have found that patients with post-COVID-19 condition (long COVID) have … Lawson Scientist “It’s estimated that 30 to 40 per cent of patients with COVID-19 will develop long COVID,” says Dr. … were those with presumed long COVID, hospital inpatients with acute COVID-19 infection and healthy control …
Creating pharmacists of tomorrow
… create a new generation of pharmacists with expertise in outpatient care for a rapidly growing patient population. St. Joseph’s recently launched a … mental health and rehabilitation, establishing trusting relationships with patients, and the integral role of …
Putting people first
… infection as a teen. Years later, she became a regular patient with the Diabetes Centre and also had cataract … in waiting rooms, pianos and personal care products for inpatients. These are important items that focus on the total patient experience while receiving care at St. Joseph’s …
Engineering a better tomorrow
… to design medical devices that help solve present-day patient care issues. The first-year engineering students are … to identify gaps and learn about real-life difficulties patients were experiencing. From these conversations, the … to think outside the box and seek new ways to improve the patient experience.” Janice Qubty, SGS Coordinator adds, “We …
Taking Control One Pace at a Time
… Care Foundation. “By documenting activity levels over time, patients and their clinicians can better understand what … Planning Program, which has helped hundreds of concussion patients achieve their recovery goals. “By putting the app in the hands of patients and the clinicians who treat them, it has the …