Preparing for Your First Day

Distributed Medical Education Sites (i.e. Hotel Dieu etc.): complete the tasks below at the site you will be doing your full training at.

Hospital ID Badge

ID Badge requests at St. Joseph's Health Care London are a two-step process.

A designated departmental admin will submit a request form which approves the creation of the ID badge. Questions regarding how administrators can access the ID request form can be emailed to Medical Affairs.

The individual who requires the badge will then be required to send a photo to Security Services (at least 7 days prior to their start date) to be included on the badge. Within the email, please indicate which hospital site (St. Joseph's Hospital or Parkwood Institute) you will be picking up your ID badge from. The photo must meet the following requirements:

  • Image to capture from the shoulders up (we encourage to go a bit lower as well to allow for cropping of the photo)

  • Face and shoulders to the camera (straight on)

  • Subject of the photo to be in contrast with the background

  • Background to be a solid colour (preferably grey, black, or blue)

  • Image to match current appearance

  • Not altered in any way

  • Eyes open and clearly visible  

Security will contact you by email when your ID badge is ready for pickup.

Beep: Urgent Messaging System (formerly Pocket Pager)

The hospital’s urgent messaging system is called Beep. Beep utilizes a mobile phone to replace physical pagers and can be configured for multiple contact methods such as SMS, Teams Chat, Cisco Jabber, phone call, and email.

Everyone will automatically be set up with a Beep account. To login to your Beep account, you will need to use your Corporate ID and password.

To locate your Beep number:

  • Go to
  • Log in with your hospital Corporate ID and password.
  • Click on your name in the top right corner to view your profile which will list your Beep extension.

View the Information Technology Services (ITS) website for information on how to set your Beep account up.


A personal and confidential user ID number must be arranged to use the dictation system. To arrange an ID number, please contact Transcription Services after completing Cerner PowerChart training:

Dictation System Instruction Sheet

Clinical Documentation Improvement (CDI) Program (available once a Corporate ID has been assigned, to access the LHSC intranet): CDI is about the need to have documentation of condition(s), symptom(s), and/or disease(s) reflecting the complexity, acuity, and the resources used for patients. It is about impacting quality measures, improving data, and developing best standards.

Scrub Suits

Please return your scrubs to the machines for laundry after every shift; per policy, scrubs may not leave the hospital.

Scrub Card: A scrub card is required to collect and return scrubs from the scrub suit dispensing machine.

Note: No deposit is required for professional staff - paid by students, residents, and clinical fellows only.

Step 1. Go to the Business Office B0-068 (extension 64239) to pay the $50.00 deposit required to obtain a scrub card (keep your receipt to collect your refund).

Step 2. Give your deposit receipt to Environmental Services A0-012 (extension 66021) and fill out their scrub card form to obtain the scrub card. 

Upon your departure from St. Joseph's

To obtain a refund, please visit the Guest House and Support Services (A0-012) to return your card and obtain your receipt; take this receipt to the Business Office (B0-068) to receive your refund.

Radiation Monitoring Badges (Dosimeters)

Please ask your department/program if this is a requirement.

To receive a radiation monitoring badge (Dosimeter):

  • Complete the Dosimeter Request Form.
  • Email the completed form to Radiation Safety St. Joseph's from your secure hospital email account.
  • If you do not have a radiation dosimeter available, you will be required to step out of the room when x-rays are present.

Radiation Safety will issue the dosimeter to the appropriate badge board in advance of the program or rotation that requires it.

Please ensure all eLearning is up to date as outlined within your ME(MyEducation) account. 


  • If you do not have a SIN number or if you are pregnant and require a Fetal Dosimeter please contact @email.
  • Dosimeters are not to leave the hospital. Please leave on the OR rack.

St. Joseph's monthly parking is provided by Precise ParkLink (PPL) and allows access to parkades at both St. Joseph's Hospital and Parkwood Institue.

Step 1: Obtain your St. Joseph's ID badge at Security Services: B0-401C (your St. Joseph's photo ID badge will double as your parking swipe card).  

Step 2: Complete the online parking application; PPL will be in touch 

Rates are subject to change, please contact PPL at 1-844-707-0253.


Your safety is important, anytime you do not feel comfortable please feel free to contact Security at your training site. Panic buttons are located in tunnels and parking garages, and Security is available to escort you to your car. Fixed and portable panic/crisis buttons are also available in the emergency rooms. Internal Security extension for all sites is extension 44555.

Any incident of violence, potential violence, or criminal activity should be reported to Security immediately. All emergencies should be reported to extension 55555 city-wide. 

Documents to Review

The following can be accessed via the internet. Please read and abide by: