Preparing for Your First Day

Before going to the Security office, confirm with your Department Chief's office (Professional Staff) or your Program Director's office (trainee) that your name has been added to the St. Joseph's ID Request spreadsheet in Teams. 

Seven days in advance of going to the Security office to pick up the ID badge, individuals will be required to submit a photo to Security Services. Within the email, please indicate to the Security Office which hospital site (St. Joseph's or Parkwood) you will be picking up your ID badge from. The photo must meet the following requirements: 

• Image to capture from shoulders up (we encourage to go a bit lower as well to allow for cropping of the photo)

• Face and shoulders to the camera: straight-on

• Subject of photo to be in contrast with the background

• Background to be a solid colour (preferably grey, black, or blue)

• Image to match current appearance

• Not altered in any way

• Eyes open and clearly visible

Professional staff and trainees are to go to the Security office to obtain their ID badge at:

• St. Joseph's Hospital Security Level 0, zone B, room B0-401C

Note: Due to internal processes within the Security office, names added to the file cannot be processed until the following Monday. Names not located in the Security ID badge request file will not be granted an ID badge.

Questions on how administrators can access the ID Request spreadsheet can be emailed to Medical Affairs.

The hospital’s urgent messaging system is called Beep. Beep utilizes a mobile phone to replace physical pagers and can be configured for multiple contact methods such as SMS, Teams Chat, Cisco Jabber, phone call, and email.

Everyone will automatically be set up with a Beep account. To login to your Beep account, you will need to use your Corporate ID and password.

To locate your Beep number:

• Go to https://beep.lhsc.on.ca.
• Log in with your hospital Corporate ID and password.
• Click on your name in the top right corner to view your profile which will list your Beep extension.

View the Information Technology Services (ITS) website for information on how to set your Beep account up.

A personal and confidential user ID number must be arranged to use the dictation system. To arrange an ID number, please contact Transcription Services after completing Cerner PowerChart training:

• Transcription Services

Dictation System Instruction Sheet

Clinical Documentation Improvement (CDI) Program (available once a Corporate ID has been assigned, to access the LHSC intranet): CDI is about the need to have documentation of condition(s), symptom(s), and/or disease(s) reflecting the complexity, acuity, and the resources used for patients. It is about impacting quality measures, improving data, and developing best standards.

Please return your scrubs to the machines for laundry after every shift; per policy, scrubs may not leave the hospital.

Scrub Card: A scrub card is required to collect and return scrubs from the scrub suit dispensing machine.

Step 1. Go to the Business Office B0-068 (extension 64239) to pay the $50.00 deposit required to obtain a scrub card (keep your receipt to collect your refund).

Step 2. Give your deposit receipt to Environmental Services A0-012 (extension 66021) and fill out their scrub card form to obtain the scrub card. 

To obtain a refund: Go to Guest House and Support Services A0-012 to return your card and obtain your receipt; take this receipt to the Business Office B0-068 to receive your refund of $50.00.

Note: No deposit is required for professional staff - paid by students, residents, and clinical fellows only.

Upon your departure from St. Joseph's

To obtain a refund, please visit the Guest House and Support Services (A0-012) to return your card and obtain your receipt; take this receipt to the Business Office (B0-068) to receive your refund.

Please ask your department/program if this is a requirement.

To receive a radiation monitoring badge (Dosimeter):

• Complete the Dosimeter Request Form.
• Email the completed form to Radiation Safety St. Joseph's from your secure hospital email account.
• If you do not have a radiation dosimeter available, you will be required to step out of the room when x-rays are present.

Radiation Safety will issue the dosimeter to the appropriate badge board in advance of the program or rotation that requires it.

Please ensure all eLearning is up to date as outlined within your ME(MyEducation) account. 

Note:

• If you do not have a SIN number or if you are pregnant and require a Fetal Dosimeter please contact @email.
• Dosimeters are not to leave the hospital. Please leave on the OR rack.

St. Joseph's monthly parking is provided by Precise ParkLink (PPL) and allows access to parkades at both St. Joseph's Hospital and Parkwood Institue.

Step 1: Obtain your St. Joseph's ID badge at Security Services: B0-401C (your St. Joseph's photo ID badge will double as your parking swipe card).  

Step 2: Complete the online parking application; PPL will be in touch 

Rates are subject to change, please contact PPL at 1-844-707-0253.

Your safety is important, anytime you do not feel comfortable please feel free to contact Security at your training site. Panic buttons are located in tunnels and parking garages, and Security is available to escort you to your car. Fixed and portable panic/crisis buttons are also available in the emergency rooms. Internal Security extension for all sites is extension 44555.

Any incident of violence, potential violence, or criminal activity should be reported to Security immediately. All emergencies should be reported to extension 55555 city-wide. 

The following can be accessed via the internet. Please read and abide by:

• St. Joseph’s Vision, Values and Mission
• Public Hospitals Act